Shipping policy

 

Shipping Policy

Last updated: July 8, 2026

1. Processing Time All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.

2. Shipping Rates and Delivery Times We ship worldwide. Estimated delivery times are 5-7 business days from the date of shipment. Please note that delivery times may vary depending on your location and are not guaranteed.

Shipping rates are calculated at checkout based on your location and order weight.

3. International Shipping For international orders, please be aware that customs fees, import duties, and taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in our shipping rates. We are not responsible for delays caused by customs processing.

4. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.

5. Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, where applicable, send a replacement or issue a refund.

6. Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately and we will do our best to make changes before the order ships.

7. Contact Us If you have any questions about your shipment, please reach out through our store's contact page.